Computer Network Management Services and Business Continuity Protection
ACT has delivered Innovative IT Solutions to businesses, schools and local government agencies for over 23 years in northern Illinois. ACT helps organizations control IT costs with network management and support, IT and disaster recovery planning and data protection services.
Keywords: Managed Service, Network Management, Networking, Disaster Recovery, Business Continuity, Computer Support, Hewlett Packard, Networks, Cisco, Microsoft, Technical Support, Software, Computer Lab, Notebooks, Servers, Disaster Recover, DataVault Off-site Backup, Computer Lab On Wheels, Time Block, Remote Technician, Remote Management
Interview Q&A
How long have you been in business?
23 Years
What is your primary product or service?
We help clients develop the proper IT solutions based upon their needs whether it's server based or cloud-centric. Our primary mission is to provide a platform for our clients to better manage their business information assets and get control of their IT costs.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
As the founder of ACT, Jeff Hoffman started off as a computer programmer in the early 70's and worked in IT Management for several Fortune 500 companies before opening ACT in 1988.
How do you differentiate yourself from other businesses in your category and area?
We bring extensive business experience to the table to better understand our clients needs. We're more than just computer guys. We're business consultants and because of our long history of helping businesses, we can draw on that experience to help you find the right business solution to your problems.
How many locations do you have and do you have plans to expand?
Presently we're located in Cary, IL.
Provide detailed directions to your location
Our location is 2 blocks east of Cary-Algonquin Road on Industrial Drive in Cary, IL.
What type of payments do you accept?
We accept most major credit cards and also offer attractive leasing terms for most of our equipment.
Which areas do you service?
Our service area is bordered by Chicago on the east, Milwaukee on the north, Interstate 80 on the south and the Mississippi River on the west.
Who owns your company or runs daily operations?
ACT is a family owned and operated company and the Hoffman family has been active in its day to day operation since 1988.
What are your hours of operation?
Regular business hours are 8:30 AM - 5:15 PM Monday-Friday
Closed Saturday and Sunday except by appointment.
Express response to after-hours support is available to contract support clients.
What is the best compliment anyone can give you?
Thanks, it worked just like you told me it would.
What is your favorite quote or Bible verse?
“Whatever you are, be a good one.” ¯ Abraham Lincoln